Privacy Policy
Thank you for choosing Agon-UK.com ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website. By accessing or using Agon-UK.com, you consent to the practices described in this Privacy Policy.
**Information We Collect**
We collect various types of information, including both personally identifiable information and non-personally identifiable information.
- **Personally Identifiable Information: ** When you make a purchase, create an account, or engage in other activities on our website, we may collect personal details such as your name, email address, mailing address, phone number, and payment information. This information enables us to process your orders, provide customer support, and offer a personalized shopping experience.
- **Non-Personally Identifiable Information: ** When you visit our website, we automatically gather certain non-personal information. This includes your IP address, browser type, operating system, and pages you view. We use this information to enhance our website's functionality, analyse trends, and improve user experience.
**How We Use Your Information**
We use the information we collect for a variety of purposes, including but not limited to:
- Fulfilling and processing your orders, including shipping and payment processing.
- Providing customer support and responding to inquiries and requests.
- Personalizing your browsing experience by displaying content and products tailored to your preferences.
- Sending promotional offers, newsletters, and updates (if you've opted in).
- Monitoring and analysing user behaviour to improve our products, services, and website functionality.
- Complying with legal obligations, such as tax reporting and fraud prevention.
**Sharing Your Information**
We respect your privacy and do not sell, trade, or rent your personally identifiable information to third parties for marketing purposes. However, we may share your information with trusted third parties for specific purposes, including:
- Service providers: We work with partners who assist us in various business operations, such as order fulfilment, payment processing, and customer support. These partners are bound by confidentiality agreements and are authorized to use your information solely for the purpose of providing services to us.
- Legal requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.
**Your Choices**
- **Opt-Out: ** You have the right to opt out of receiving promotional communications from us. You can update your communication preferences by following the instructions provided in each email.
- **Access and Update: ** You can access, update, or delete your account information by logging into your account on our website. For other requests, contact us at agon@kacoofashion.co.uk.
- **Cookies: ** You can set your browser to reject cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
**Data Security**
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission or storage is 100% secure.
**Children's Privacy**
Our website is not directed towards children under the age of 13. We do not knowingly collect or maintain personally identifiable information from individuals under 13 years old. If we learn of such information being collected, we will take steps to delete it promptly.
**Changes to This Privacy Policy**
We may update this Privacy Policy periodically to reflect changes in our practices and services. We encourage you to review this policy whenever you interact with us to stay informed about how we protect your information.
**Contact Us**
If you have any questions, concerns, or inquiries about our Privacy Policy or practices, please feel free to reach out to us at:
Agon Customer Service
Email: agon@kacoofashion.co.uk
